Market Surveillance Project 2020-2021 Complete
Similar to last year, ENplus® Management has completed the 2020-2021 Market Surveillance Project - a project which aims to analyse ENplus® certified bags randomly taken from the market in order to assure compliance with ENplus® standards.
Once again, the bags collected for this project were taken from the Italian market, as the country is the largest importer and consumer of bagged pellets in Europe. Towards the end of 2020, 29 bags of pellets from ENplus® certified producers and traders from 14 different countries were purchased on the Italian market and analysed according to the ENplus® requirements by an ENplus®-listed testing body.
In the cases where nonconforming parameters were found, the certified companies in question have been contacted and required to address the issues as per their complaint management system. The Certification Bodies of those nonconforming companies are also involved.
ENplus® requires that certified companies have a proper quality management system in place that implements self-monitoring procedures approved by their inspection body, which ensures the compliance of their products to ENplus® standards all year long. Have you experienced quality issues with wood pellets purchased from ENplus® certified companies? Please let us know through this form.
Why this project?
With quality being our focus, we require that certified companies have a proper management system in place and that they implement self-monitoring procedures approved by their inspection body. However, with the continuously growing number of companies entering the scheme and based on the experience gained along the years, the need of more frequent controls emerged and led us to this special initiative.